Natasha Scorer
March 29, 2021

Apprenticeship Assessor/Administrator, Northumbria Healthcare NHS Foundation Trust

Hello, I’m Natasha Scorer. I work for Northumbria Healthcare, which is one of several NHS Trusts across the country. I am also the Vice-Chair on the North East YAAN.

As an assessor/administrator, my role varies day to day. I may spend a day working with my apprentices on coursework and observations, I could be in the office organising program timetables and arranging inductions or I might be at different organisations/career events.

The Knowledge, skills and behaviours (KSB’s) I developed as a result of my apprenticeship has helped me massively improve my way of working. For example, via my apprenticeship, I was able to attend a time management course and for my role this is a crucial skill. My time management skills since have improved dramatically, which has led me to use my time more efficiently, meaning that more work is completed.

The KSBs I gained in my apprenticeship has definitely enabled me to get through the current pandemic. When the UK went into lockdown, my role changed quite a bit. I now work across two departments, which means I have a whole new workload I am learning to manage, as well as my everyday job.

I work in environments I never thought I would and, above all else, working with some of the best people who are risking their lives on a daily basis to fight for the health and wellbeing of us all.

I am not the most confident person in the world, so going to work in a new environment was a daunting task. However, after taking a ‘coaching through change’ course within my level 3 apprenticeship, I have to utilised the skills I learned to manage any anxiety and help other colleagues experiencing difficulties.

This is an extremely difficult time for everyone and we all cope differently, but if it wasn’t for my apprenticeship I don’t think I would have had the skills to navigate through the pandemic.

We are all in this together! Stay Home. Protect the NHS. Save Lives.


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