Victoria Gray, Business Admin Apprentice, Cumbria, Northumberland Tyne and Wear NHS Foundation Trust

Man in Gray Sweater Wearing Black Framed Eyeglasses
March 23, 2021

Description of employer:

Cumbria, Northumberland Tyne and Wear NHS Foundation Trust

The largest mental health Trust in the region, employing 6000+ staff from Cumbria to Northumberland and down to Sunderland, including Newcastle. We offer mental health, learning disability and neuro rehab services across that region.

How did you find out about Apprenticeships?

Through a careers day at school and learned that it could be one of my options. I found out about my current apprenticeship through family friends.

What process did you go through for your Apprenticeship?

I went to interviews and had Maths, English and ICT assessments. I also had my ID checks to go through as part of recruitment.

What were you doing before you started your Apprenticeship?

From school I went on to college, studying Health and Social Care. After my first year, I decided it was not for me and began to apply for apprenticeships. My apprenticeship was my first and only employment.

What qualifications have you achieved through your Apprenticeship?

My business admin Level 2 qualification and my ICT qualification.

What made you choose an Apprenticeship?

College wasn’t for me, but I hadn’t much experience to go straight into a full-time post. With an apprenticeship, I would be able to work, learn, earn money and gain experience along the way and it has been a great stepping-stone in my career.

What are your main duties, responsibilities and tasks?

My duties involve creating spreadsheet reports, logging data, sorting files, inputting data onto spreadsheets and working with DBS’S and sickness.

I also download reports and save information into employee folders. I will also scan, save or print information for colleagues and, once a month, I go to ventral workforce meetings and take minutes, typing them up the next morning.

What are the main benefits of an Apprenticeship?

It gives you experience in the working environment and develops skills and knowledge. It also builds confidence. A main benefit to an apprenticeship is earning while you are learning, and you don’t spend every day completing studies. You receive qualifications, which adds to your CV, you’re treated more like an adult than when you’re at college or in school completing sixth form.

Would you recommend Apprenticeships?

I would recommend apprenticeships. I think they are a great learning curve for those who aren’t sure what career they want and especially for people who have just left school. An apprenticeship provides the experience and feel for what working life is like and they are a great stepping stone to help figure out what career pathway you want to take. There are so many apprenticeships you can experiment to see what you like, as you to build your skills, knowledge and confidence ready for a permanent post.

What are your goals?

To have a stable job that I know that I am good at and can progress in. Another goal is to enjoy my job and not wake up every day struggling to go to work. I would also want a job that enables me to become financially independent in five to 10 years’ time. I’d also love to save up and spend a year travelling to different places around the world, before settling down to start a family in a nice house that I bought myself.


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